USA Container Agents is committed to providing transparent and reliable shipping information for all customers purchasing shipping containers through our platform.

This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Shipping Coverage

USA Container Agents ships shipping containers worldwide, including but not limited to:

  • United States

  • European Union

  • United Kingdom

  • International ports and inland locations

Shipping availability may vary based on container type, destination, and local regulations.

2. Shipping Methods

Shipping containers are delivered using one or more of the following methods, depending on location and order size:

  • Flatbed truck delivery

  • Tilt-bed delivery

  • Crane-assisted delivery

  • Port pickup or depot release

The applicable delivery method will be confirmed during the quotation process.

3. Shipping Costs

Shipping costs are not included in the container price unless explicitly stated in writing.

Shipping fees depend on:

  • Delivery location

  • Container size and type

  • Transport method

  • Local access conditions

All shipping costs will be clearly communicated and approved by the customer before order confirmation.
Nonetheless, we do run a standard shipping cost of $300 which will be automatically added to cart upon checkout.

4. Estimated Delivery Time

Estimated delivery timelines vary by destination and availability.

Typical delivery estimates:

  • United States including (Canada): 8-13 days

  • Europe Including (United Kingdom): 8-13 days

We do Ship from two major port; We do have two main base in both the United States and Portugal

Delivery timelines are estimates only and may be affected by factors beyond our control, including port congestion, customs processing, weather, or regulatory delays.

5. Order Processing

Orders are processed after:

  • Written order confirmation

  • Receipt of payment or agreed deposit

  • Confirmation of delivery details

Our Order processing Time is 24-48 Hours

Customers are responsible for ensuring delivery site accessibility for container transport.

6. Customs, Duties & Taxes (International Orders)

For international shipments:

  • Customers are responsible for any applicable customs duties, taxes, import fees, or clearance charges

  • USA Container Agents is not responsible for delays caused by customs authorities

7. Delivery Responsibility

Risk of loss transfers to the buyer upon delivery or release of the container to the designated carrier or pickup location.

Customers must inspect the container upon delivery and report visible issues immediately.

8. Contact Information

For shipping-related inquiries, please contact:

  • Email: sales@usacontaineragents.com

  • Phone: +1(219) 243-6957

  • Business Address: 119 Tall Timbers Rd, Thomasville, GA 31757, United States